Connectivity
Connectivity and managing Your Comcast Business network
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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Construction

Hello,

I sign contract in may 2019 for new service for new construction building but my sale person never told me about how long take for construction now my building its ready in 2 weeks for open bussiness now comcast give me date for construction completion on 11/26/2019 how can i open bussiness without internet and phone line  how can i pay my bank payment please help me so i can open bussiness on time my order no is [removed per guidelines].

my sale person name is matthew is ph no is [removed per guidelines] i called him about 50 times every day hw never answer and his supervisor not answer even.

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Community Manager
Community Manager

Re: Construction

Hi hanakiran786 and thank you for reaching out about the concern with the construction. I know that delays can be extremely stressful when you are anticipating opening by a certain date, so let's take a further look into this. I edited your original post to removed anything identifying, but have it noted. Can you please click on our handle (ComcastBiz_Support) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any any other information you think may help us work on this? We'll meet you there.

 

-Gina

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Visitor

Re: Construction

I am having the same issue. I have sent a PM as well.

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Official Employee

Re: Construction

Hey there! Thank you so much for spending your time this evening to reach out for help with the service transfer concern. I do see your private message. Thank you for that! We will continue in assisting you from there. -Gabriel

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