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Constant internet drop outs, Daily

nisdats
Visitor

Constant internet drop outs, Daily

I have been having ongoing problems with my Internet. Dropping out or slowing down. When I go to the gateway and log in and test connectivity I get the following error : Inactive: Error_CannotResolveHostName

 

Some times I get this error even when I have internet conncetion but very slow.

 

Gateway is a DCP3941B.  Restarting gateway does not help.  Gateway is in bridgemode =Full,  Plugging main computer into the gateway does not change anything.  HELP. This is a daily problem.  Very strange in the fact that it starts late  in the day Mid-afternoon and clears up the later into night. Early morning late evening does not have this problem often.

Highlighted
Official Employee

Re: Constant internet drop outs, Daily

Hi  nisdats.

 

I would like to help with the internet issues you're having. I'll need your account information to review this. Please private message me your first and last name, the name of your business, the full address of your business location and the phone number associated with your business account.

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