Connectivity
Connectivity and managing Your Comcast Business network
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BDSmith
New Member

Constant connectivity issues

Been seeing dropped connectivity multiple times a day for months now. A reset of the gateway solves the issue. Can I check logs or does Comcast need to determine if it's the signal or hardware?

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Official Employee

Re: Constant connectivity issues

Hi BDSmith and welcome to the business forums.

 

I can certainly assist with the connectivity issues you're having. I'll need your info in a private message to review for any issues with your gateway. Please private message me your first and last name, the name of your business, the full address of your business location and the phone number associated with your business account. 

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