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Constant Outages

Hansrico
New Member

Constant Outages

Why have their been so many outages in SE Centennial lately.  This is the 4th one in the last couple of weeks and long outages.  What happened to the 4 hour guarantee when I signed up for a business account?  These outages have been longer than 4 hours.

Official Employee

Re: Constant Outages

Hi Hansrico and welcome to the business forums.

 

I appreciate you reaching out and letting us know about the issues going on with your area. I'll be glad to review for any details on this. I'll need your information in a privates message. May I please have you private message me your full name, the name of your business, the full address of your business location and the phone number associated with your business account?