So, this is "Business Class" ?? This morning, no Internet connection... restarted the modem; back up. Yesterday evening (only 12 hours earlier), lost connection right in the middle of work. Restarted the modem; back up. A week ago, same thing. A month ago, same thing. This just keeps happening... REPEATEDLY. Seems to be "Business Class" service means good reliability. Losing the Internet connection in a small office means no email, no websites, no PHONES. Earlier this year, a technician came out and replaced the Comcast modem, but we still have the connectivity same issues. Unfortunately, doesn't seem like Comcast is capable of meeting even a minimal standard for business.