We have a small office and began Comcast Internet service in August. We lose Internet and/or Wifi on a weekly basis and sometimes more than that. Has anyone had similar issues? It is troublesome because we also use a VoIP system. It makes running a business challenging. Very frustrating!
Welcome ceel1. With a standalone modem remote access for testing is not possible. Our Tier 2 Agent did verify active service status and connectivity as well as signal levels. A service call is necessary for complete testing. Please let us know if you need us to assist with scheduling a time for a service call.
8 years. "Business Class" Internet.
This is what I see many hours a day, 7 days a week. Verging on dialup F-
Service techs come out. Nothing wrong with cable. Nothing wrong with box.
They leave and nothing EVER gets done..
I get consistent service with mobile hotspotting my iPad.