I have a very small home-based business that my business-class internet service is used for, and to this end I have been very satisfied with Comcast.
However, yesterday my internet service went to complete crap... I apparently have something of an internet connection still, as pages partially load (but never fully), but all online services timeout, especially anything streaming (Netflix, youtube, etc.). I can't even load the "Speedtest.net" site to check my connectivity. Usually when something like this happens, I am reassured because I'll check the Comcast site and they will show a problem on my connection, letting me know it's being worked on. This time though, the site seems to think everything is A-OK.
I need someone to take a look at this and get it fixed, please. I will also be calling the support number.
Solved! Go to Solution.
Same issues here in Sonoma County. Download speeds yesterday consistently below .5MB/s! uploads not much better. Intermittent since Friday, although yesterday saw this most the day. Service number says no indication of problem this fine, had me do the reset-shuffle. Ookla (which Comcast uses on their site) speed test shows worse this morning-
@CasaGlue, If you want to start your own thread we can go through some troubleshooting steps to help you get everything working as well.
Alright, stand down red alert. It looks like my home wireless router was the issue. I cut it out of the loop and plugged directly into the cable modem and fixed the issues. Going to have to replace/fix that wifi router, but otherwise no issues with Comcast!
Welcome to the forum and thank you for the sharing.
Good to hear that you were able to find the resolution to this connectivity issue.
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We look forward to your presence in the forum!
Thank you for your kind post, we appreciate your contribution!
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