I have posted previously about intermittent connectivity I have had a ticket escalated to TIer 2 which was determined to be an head end issue: REF# CR286794900
The problem still continues though: CR290166182
Is comcast not willing to upgrade/fix equipment to support their business customers?
I have continual packet loss at the head end, and from the head end to my location it increases. While most residential customers wouldn't notice. I can't maintain my VPN connection, I can't use VOIP, I can't use Adobe Connect, and the internet goes in and out all day.
My area was in an outage affecting service
6/21 6/22 6/23 and 6/25
It stops becoming an outage when it is continuous, my business is going to fail if you cannot provide me with service.