Connectivity
Connectivity and managing Your Comcast Business network
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MaRealtor
New Member

Connection issue Comcast home to ComCast Biz

I am having a continuous connection issue between my employees that are local Comcast home customers and the office that has Comcast Biz. Other employees with other ISP can access and Comcast 800 help, can access from their location. The software company (they access from Toronto with no issue) that I am working with was trying to work with Comcast to find the issue. Comcast said they don't see an issue as they can connect. the final recommendation from the software company was to maybe try a different isp provider for the office and drop Comcast as it is only comcast to comcast. I do not have a designated IP. Use an IP addres to connect from home offices through a browser. Any Sugestions.

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5 REPLIES 5
Community Manager
Community Manager

Re: Connection issue Comcast home to ComCast Biz

Welcome MaRealtor.  Thank you for your post.  We have referred this issue to the local Business Service center.  

 

Thank You.

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madhusudhan
Visitor

Re: Connection issue Comcast home to ComCast Biz

comments added by madhu

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test
Visitor

Re: Connection issue Comcast home to ComCast Biz

sdfasaf

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madhusudhan
Visitor

Re: Connection issue Comcast home to ComCast Biz

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MaRealtor
New Member

Re: Connection issue Comcast home to ComCast Biz

Comcast_John,  Should I expect to be contacted at some point? Can I contact them? this issue is affecting my Business.

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