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Connection Issues

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Connection Issues

Is there a way to get email notification when Comcast internet to our building goes down.  We are a 24/7 Police/Fire Dispatch Center and need know when Comcast Business Internet goes down as we monitor an Alarm Board for one of the agencies that we dispatch for, that uses Comcast to connect remotely to their site.

Official Employee

Re: Connection Issues


Hi jfoerster and welcome to the business forums.


At this time, we currently do not have an email notification feature for when there is a service interruption. Your feedback is appreciated and is here for review. You are able to check for any issues on the My Account app for business services or on the business portal.


Please let me if you need anything.

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