Connectivity
Connectivity and managing Your Comcast Business network
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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Visitor

Connection: 3/3 days of service disruptions

Down for a 3rd time in 3 business days. Can't reach anyone at Comcast to discuss consistent service disruptions. Zip: 94086
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Official Employee

Re: Connection: 3/3 days of service disruptions

Hi MyWatch, I'm really sorry to hear that you've been having interruptions so frequently. I'd like to look into the neighborhood for issues; can you please send a private message by clicking on my handle (Comcast_Gina) and sending your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number? Thanks! 

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Re: Connection: 3/3 days of service disruptions

Sent PM to Gina.
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Visitor

Re: Connection: 3/3 days of service disruptions

Now down for 2 hours with no indication from Comcast. If you are a business you may want to consider these service disruptions, loss of any connectivity before bundling voice and data.
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Official Employee

Re: Connection: 3/3 days of service disruptions

My apologies for any confusion, Jon. I had responded to your private message about an hour ago and will be continuing to follow up on this for you there.  

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