Connectivity and managing Your Comcast Business network
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Comcast PTR Record

Hello Comcast Support,


I would like to discuss with someone either over email or private message, if thats possible, getting my comcast PTR record for my static ip updated with my proper domain. I have a domain via google domains and I believe that I have google's domain records setup properly, however I think it is fairly likely that I may need Comcast to point its own PTR records at my domain as well, as I can't get anything to route to my server (even though on the gateway I have the Server's IP setup for 1 to 1 NAT and its in a DMZ) 



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Community Manager
Community Manager

Re: Comcast PTR Record

Hello theawesomescott,


Feel free to send me a private message with your account number and requested entry and I will be happy to get your ptr entered. 


Thank you 

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