Connectivity
Connectivity and managing Your Comcast Business network
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Jeramie
Occasional Visitor

Cisco DPC3941B Gateway randomly resets itself, many times during the work day.

Our gateway just restarted itself at 8:30am, it did it 2 days ago during the work day as well.  Thankfully it comes right back up after about 5 minutes, but we run web servers and have employees on this connection, i don't understand why it keeps restarting itself.  It is plugged into a very nice apc ups, there is nothing in the logs i can see.  Can someone please look at this thing and get it to stop doing this?

 

 

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Official Employee

Re: Cisco DPC3941B Gateway randomly resets itself, many times during the work day.

Thanks for reaching out to us today! I'd be more than happy to take a look at your connection and see what's going on with the resets. Please, send me a private message with your full name and number to get started.

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