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Cisco DPC3941B Gateway randomly resets itself, many times during the work day.

Jeramie
Occasional Visitor

Cisco DPC3941B Gateway randomly resets itself, many times during the work day.

Our gateway just restarted itself at 8:30am, it did it 2 days ago during the work day as well.  Thankfully it comes right back up after about 5 minutes, but we run web servers and have employees on this connection, i don't understand why it keeps restarting itself.  It is plugged into a very nice apc ups, there is nothing in the logs i can see.  Can someone please look at this thing and get it to stop doing this?

 

 

Official Employee

Re: Cisco DPC3941B Gateway randomly resets itself, many times during the work day.

Thanks for reaching out to us today! I'd be more than happy to take a look at your connection and see what's going on with the resets. Please, send me a private message with your full name and number to get started.