Im not sure if this has been talked about before. Regardless of what I try, I cannot connect to any XFinity WiFi hotspots using my business class login information. Anyone else have this problem?
Solved! Go to Solution.
HI tvc21. The user credentials associated with your business account have been updated to allow all account access. Please try your access again and let me know able to access Xfinity WiFi.
Thanks so much. The next time I am around a known Xfinity Wifi access point, I will give it a try. I also appreciate your willingness to look at the problem and take the intitiative on your own to provide a solution. Thanks again!
****Update**** Well, it didnt work. I tried to connect to a Xfinity Wifi AP today and it still kicked my credentials back. Same credentials that I log into the website to pay my bill.
I tried the same thing today for the first time and my business class login and password were not accepted. It said they did not "match." I signed into my business class account online just fine. What is the problem?
I have never been able to connect to Xfinity hotspots with my biz login information. It always says that my account is not allowed to connect....yet there is a full KB article on it..
Hello, mrscoverson. I would be happy to assist with accessing the Xfinity Hotspot. Do you mind sending me a private message with your first and last name, and the phone number associated with the account?