Connectivity
Connectivity and managing Your Comcast Business network
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timothypcook
New Member

Can't setup outlook (hosted exchange.) Existng systems can't access Calendars

We have 4 emails on the hosted exchange service. 

3 systems were setup and functioning properly for months.

 

Two days ago we started receiving the following error message in Oulook: "the folder has not yet been updated"

 

The second problem I assume is related: When trying to use Comcasts directions to "Configure Microsoft® Outlook to connect to your email account" it fails the first time around trying to connect with encryption.Then Outlook connects via IMAP (with no calendar access defeating the whole purpose.)

 

I am posting here asking for help because when I call for support on a product provided by Comcast as soon as they hear the word Outlook they immediately start backtracking and trying to send me to Microsoft for support.

 

Outlook has always worked and came from the Comcast website.

 

Can anyone here help me out?

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3 REPLIES 3
timothypcook
New Member

Re: Can't setup outlook (hosted exchange.) Existng systems can't access Calendars

Let me know if I need to move this to another area of the forum.

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Trusted Forum Contributor

Re: Can't setup outlook (hosted exchange.) Existng systems can't access Calendars

timothypcook,

 

You don't need to move this to another area of the forum.  You have already posted an identical message in another area.

 

Forum etiquette suggest posting a given topic in only one area.

 

 

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timothypcook
New Member

Re: Can't setup outlook (hosted exchange.) Existng systems can't access Calendars

I know. I couldn't figure out how to delete it from this area.

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