Connectivity
Connectivity and managing Your Comcast Business network
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Can't Connect through FTP on Comcast only - other networks fine.

We run a web design shop and Comcast business is our provider for internet. We ftp  into many wesbites on different webshosts on daily basis, but for some reason, one website in particular will not connect properly... I do get a connection, and seucnessful logon, but then it always time-outs on retrieving diirecotry listing in the FTP client.  I can connect through FTP on my home network (centurylink) and even using my work computer when connecting through my  verzion phone as a hotspot.   But for some reason, through comcast - it fails on directory lisiting!  

 

Other steps I've taken with no luck...

 

1) Disabled all firewalls in the router and on my computer as well as antivirus.

2) Connected directly to the modem via ethernet

3) Tried 5 different ftp clients  and tweaked about every setting possible- passive mode, force passive, activemode, etc.

4)  Ran Win MTR...  see setting below (does this tell anything?)

 

 

WinMTR statistics
Host%SentRecvBestAvrgWrstLast
192.168.7.101411410010
10.1.10.101411410131
cm-1-acr03.denver.co.denver.comcast.net01411417121598
ae-103-rur101.denver.co.denver.comcast.net014114181516111
ae-20-ar01.denver.co.denver.comcast.net01411417161638
be-33652-cr02.1601milehigh.co.ibone.comcast.net014114181316310
be-12176-pe02.910fifteenth.co.ibone.comcast.net01411417121619
50.242.149.16201411417121598
be-61-0.ibr01.dna.ntwk.msn.net0141141364219038
be-7-0.ibr01.cnr02.cys04.ntwk.msn.net0141141364218939
104.44.16.1410141141374219038
ae121-0.icr03.mwh01.ntwk.msn.net0141141354118836
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
No response from host1002900000
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Official Employee

Re: Can't Connect through FTP on Comcast only - other networks fine.

Hi orbitdesign and welcome to the business forums.

 

I can certainly assist and see why you're not able to get to this certain website. I'll need your account information in a private message to look up your configuration. Please private message me your first and last name, the name of your business, the full address of your business location and the phone number associated with your business account. 

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