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CUSTOM COMCAST EXCHANGE ADDRESS CANNOT SYNC WITH ANDROID

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PA_PA
New Member

CUSTOM COMCAST EXCHANGE ADDRESS CANNOT SYNC WITH ANDROID

I posted earlier today as a "reply" on to someone else's original email.  However, I am re-posting as a "new topic" because I am afraid that my original post will be ignored and I really need an answer!  This problem has been posted before and no one in the community or at Comcast (John_Comcast? could you please?) seems to address the problem.  

 

The problem is this: those of us with a custom Comcast exchange address have a great deal of trouble syncing with Android!   Has anyone in this forum overcome this problem?  The phone defaults to port 443.  Is 443 the right port?  If not, what else could be causing the problem? Thank you.

user1
New Member

Re: CUSTOM COMCAST EXCHANGE ADDRESS CANNOT SYNC WITH ANDROID

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Community Manager
Community Manager

Re: CUSTOM COMCAST EXCHANGE ADDRESS CANNOT SYNC WITH ANDROID

Welcome PA_PA.  Forum member Kayphoonstar posted a solution to this issue. Here is the link:

http://forums.businesshelp.comcast.com/t5/Connectivity/Android-suddenly-not-synching-with-Comcast-Ex...

Also here is the Android Link to set up instructions.

 

Thank You