Connectivity
Connectivity and managing Your Comcast Business network
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SRMECH
New Member

CANNOT ACCESS 10.1.10.1 BUSINESS MODEM

Needing to access the Comcast Modem 10.1.10.1 in order to set new ip addresses in firewall acceptance. I cannot access 10.1.10.1 i get the spin on Chrome and ERR_CONNECTION_RESET thats all nothing. I tried using WIFI, the router that is plugged into the modem and hardwire directly into the modem, no access to 10.1.10.1 from any point. Any thoughts?

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5 REPLIES 5
Trusted Forum Contributor

Re: CANNOT ACCESS 10.1.10.1 BUSINESS MODEM

I'd expect that address to always respond. Try rebooting the modem to see if that fixes it up. 

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Trusted Forum Contributor

Re: CANNOT ACCESS 10.1.10.1 BUSINESS MODEM

You can only access the Comcast Gateway (CG) by having a computer ethernet cable directly interconnected to any of the LanPorts 1-4 on the back of the CG. There is currently no wifi wireless access into the CG.

 

Hope this helps you out.

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SRMECH
New Member

Re: CANNOT ACCESS 10.1.10.1 BUSINESS MODEM

Was directly connected in the back of the modem, no reply from 10.1.10.1 I will try to reboot the modem and retry. Thank you

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rrepic
New Member

Re: CANNOT ACCESS 10.1.10.1 BUSINESS MODEM

What was your fix? Im having the same issue!

Thanks!

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Mikeville
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Re: CANNOT ACCESS 10.1.10.1 BUSINESS MODEM

Re: CANNOT ACCESS 10.1.10.1 BUSINESS MODEM

Was directly connected in the back of the modem, no reply from 10.1.10.1 I will try to reboot the modem and retry. Thank you

Hi SRMECH, have you solved the problem

 

 

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