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Business internet and residential tv service

Sanftj1961
New Member

Business internet and residential tv service

I moved to a new neighborhood where cable was not present. The only way they would provide internet is we open a business acct which we pay 150.00 a month for 2 years. We were able to get residential tv service. But the apps on my smart tv says I need to be subscribed to xfinity internet service. The business internet and the residential tv service is not linked together even though they are both at the same address. I have called several times but no one has an answer. Any ideas?
Community Manager
Community Manager

Re: Business internet and residential tv service

Hello Sanftj1961,

 

If you have business Internet but residential TV unfortunately the residential TV apps will not work.  

audreytroia
New Member

Re: Business internet and residential tv service

I need to connect my smart tv to internet service

I have business internet but have residential tv service, I should be able to connect my tv to the interent network I have in my home. Im paying for  both services, 

Official Employee

Re: Business internet and residential tv service

 

Hi audreytroia and welcome to the business forums.

 

I would like to assist with your cable and internet services. Just to confirm, are you looking to connect your smart TV to the internet or your Xfinity cable box to the internet? 

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