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Business Class Service issue for the last month

bet
New Member

Business Class Service issue for the last month

I have been having a internet issue since September 14th. I have called comcast almost daily about the issue. The service tech that are dispatched to my location have stopped even showing up. They just call me and inform me it is a line issue that they are refering to maintance. Maintance never contacts me and I still have the issue!!! Does anyone have a contact phone number for the Reading PA line maintance superviser?

Official Employee

Re: Business Class Service issue for the last month

Hi bet and welcome to the business forums. 

 

Thanks for reaching out about your internet issue. It's regretful to hear about your experience. I'll be glad to assist. I'll need to review your account for any signal issues and past service visits. Please private message me your first and last name, the name of your business, the full address of your business location and the phone number associated with your business account. 

bet
New Member

Re: Business Class Service issue for the last month

I sent you a private message Phil, 

 

Still would like a line maintance contact, email or phone number.

bet
New Member

Re: Business Class Service issue for the last month

Anyone else from comcast online phil is on longer online.

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