Connectivity
Connectivity and managing Your Comcast Business network
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
michael_whitley
New Member

Business Class Outage - 7 hours and counting

I've been without Business Class internet, phone or TV since 2:50pm central in Huntsville, Alabama. It is now 10:50pm. I've called several times and all I am told is that there is an outage in my area and they are working on it and it should be back up within the hour. 

 

 

Is this grounds for breaking my contract? This length of an outage is costing me a lot of money.

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