Connectivity
Connectivity and managing Your Comcast Business network
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80% of the country has faster internet than my Deluxe business internet

Paying for Deluxe 50/10 internet.  Getting 0.67/2.78.  Four visits by tech support and we still can't run our business effectively.  Apparently Comcast doesn't see a problem charging me for this 'upgraded service'.

 

What a joke.  I am shopping for a new provider.

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Re: 80% of the country has faster internet than my Deluxe business internet

Hello ams9295 and welcome,

 

First, are you measuringyour actual 50/10 bandwidth directly through a computer or laptop connected through an Enet cable to a free Lanport 1-4 of you Comcast Gateway (CG). If not, please connect and bring up a browser and go to http://speedtest.comcast.net. Then connect to a home server closest to your business location on the physcial location map by positioning your mouse, accordingly. If you are using this approach and still getting and average from three bandwidth measurement of 67 Mbps down / 2.78 Msps up, then you need to log into your CG and provide a copy of you downstream and upstream power levels typicall obtained from you Gateway Summary, Cable mode accessibility.

 

Look for to hearing from you.  

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