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wifi not registering/ ip address help!

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ezrx
New Member

wifi not registering/ ip address help!

As im setting up our wifi i noticed none of the wifi lights are on (2.4GHz) and (5GHz). regular internet is fine and connected to all of our computers. I have tried restarting the router/modem and still nothing. also the ip adress givin to me 10.1.10.1 is not working keeps goign to page unavaiable. I have been on here reading for solutions and can not find one yet. please help!

thanks!

Community Manager
Community Manager

Re: wifi not registering/ ip address help!

Hello ezrx, 

 

Sorry for the delay, there should be a wps button on the top of the modem. Can you press that and see if the lights come on?