My desktop can see the XFINITY SSID:
My laptop can not see the XFINITY SSID:
They are 2 feet away from each other.
I want my laptop to be able to see the XFINITY SSID, so I can log on to XFINITY when I take the laptop home.
Hi rslwholesale and welcome to the business forums.
I would like to assist with your hotspot issue. Is your laptop able to see 5 GHz networks?
No, it can't see 5g.
I was able to see the XFINITY ssid for an entire year earlier using my laptop. I can no longer do so the past month or so.
Thanks for letting me know.
Due to a recent firmware update, all business gateways have the 2.4 hotspot radio automatically disabled. I do apologize, however, we are not able to enable this.
Please let me know if you need anything.