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Please turn off Xfinity Wifi Hotspot

critical
New Member

Please turn off Xfinity Wifi Hotspot

I have tried to turn off Xfinity Wifi hotspot from the website and I have called in. I am told it is turned off but the service is still on. Please shut it off or send me a new gateway that has no wireless capabilities (and can still have a static IP) as I am using my own equipment to handle routing and wireless.

Community Manager
Community Manager

Re: Please turn off Xfinity Wifi Hotspot

Hello Critical,

 

Xfinity Wifi is turned off in you modem. 

critical
New Member

Re: Please turn off Xfinity Wifi Hotspot

Incorrect. Xfinity Wifi is still running. I am more than happy to post a wireless site scan which shows this to be the case. My request is, again, that the Xfinity Wifi Hotspot is turned off or a modem without wireless capability is sent to my location.

Community Manager
Community Manager

Re: Please turn off Xfinity Wifi Hotspot

Both public (Xfinity Wifi) and private WiFi have been disabled in your modem, if you would like I would still be happy to send out a tech to swap out your cisco with a non WiFi modem. Capture.JPG