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No option to turn off xfinity hotspot?

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Crispywafers
New Member

No option to turn off xfinity hotspot?

I have looked and looked and followed the directions in this forum regarding turning off the xfinitywifi hotspot...and there is no option for me to "manage xfinity wifi hotspot" or anything under my Account>Services>Internet menu. 

 

Please advise how to have this removed. It is causing a mess at our school. 

 

Thank you!

Accepted Solution

Re: No option to turn off xfinity hotspot?

 

Crispywafers, glad we were able to disable your hotspot. Post again if you need anything else. 

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Official Employee

Re: No option to turn off xfinity hotspot?

I am happy to assist in turning off the wifi settings. Can you please reach out through private message with the name, address and phone number on the account? 

Crispywafers
New Member

Re: No option to turn off xfinity hotspot?

Sent!

Official Employee

Re: No option to turn off xfinity hotspot?

 

Crispywafers, glad we were able to disable your hotspot. Post again if you need anything else. 

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