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Need to disable public hotspot

kyqb
New Member

Need to disable public hotspot

As others have stated, I see no way to disable the public xfinity hotspot from either logging into the modem or following the knowledge base article. I would like the public hotspot feature of our business gateway disabled permanently.

 

Why are we not able to disable the public hotspot ourselves??

 

Thanks,

KYQB

Highlighted
Official Employee

Re: Need to disable public hotspot

I am happy to assist with your hotspot concerns. Can you please provide the name, address and phone number on the account through private message? 

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