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Moved my business where Comcast doesn’t offer service and they won’t let me get out of my contract.

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mamadoro1
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Moved my business where Comcast doesn’t offer service and they won’t let me get out of my contract.

About 4 months ago I moved my business about 2 hours south from my previous location as a better opportunity came up and Comcast doesn’t offer service in my new area.  I called to cancel because I cannot receive the internet service anymore as it’s not available and I was told I would have to pay over $1000- to cancel my service as I started the contract I believe around November of last year.  I keep paying $100 a month for something I cannot even use.  Why? How is this right?  Comcast doesn’t offer service to me and I’m paying all this money for no reason.  Anyone help me please?  Thank you.

Official Employee

Re: Moved my business where Comcast doesn’t offer service and they won’t let me get out of my con...

 

Hi mamadoro1 and welcome to the business forums.

 

I would like to assist with your billing concerns. Please private message me your first and last name, the name of your business, the full address of your business location and the phone number associated with your business account. 

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