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Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
durantscc2131
Visitor
‎07-26-2019 02:50 AM

I login to xfinity wifi and I'm being charged

Hi,

 

I have Comcast Business and I can login, but it is either going to charge me or I get a complimentary hour.

 

I thought I was supposed to get on for free.

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3 REPLIES 3
durantscc2131
Visitor
‎07-26-2019 02:56 AM

Re: I login to xfinity wifi and I'm being charged

To be specific, it's taking me to wifiondemand.

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Comcast_Gina
Official Employee
‎07-26-2019 09:02 AM

Re: I login to xfinity wifi and I'm being charged

Hi durantscc2131 and welcome to the forums! Hmm, what is the URL you are initially typing in? 

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durantscc2131
Visitor
‎07-26-2019 11:22 PM

Re: I login to xfinity wifi and I'm being charged

Now I can sign in finally! Your website was giving me errors and asking me to clear my cookies....

 

 

Anyway, what are you talking about? I'm not typing in a URL. When I connect to xfinity, the splash page automatically pops up and ask for my credential....

 

I'm on a Mac if that helps? Not sure if Windows opens a splash page automatically. Pretty sure you need to type in a URL to redirect to the splash page. Anyway, I'm not typing anything.

 

Read my other post.

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