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How to turn off Xfinity WiFi

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Yaro
New Member

How to turn off Xfinity WiFi

How would I go about disabling the public Xfinity WiFi? I've looked through the modem settings and there is nothing that allows me to do that.

Accepted Solution

Re: How to turn off Xfinity WiFi

if you are residential not business you can login to a control panel in your comcast account on the comcast website and do it there.

 

If your business you have to call into support.

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Accepted Solution

Re: How to turn off Xfinity WiFi

Hello KP_IT_support welcome to the forum,

 

Your Xfinity wifi should be turned off. 

View solution in context
Forum Contributor

Re: How to turn off Xfinity WiFi

if you are residential not business you can login to a control panel in your comcast account on the comcast website and do it there.

 

If your business you have to call into support.

KP_IT_support
New Member

Re: How to turn off Xfinity WiFi

 I want the public Hot Spot turned-off on my router.  I'm not able to turn off the hotspot access on my router through the account portal, even though the option is displayed. I called support and they said they can't do it. That sounds like a canned response to try and force customers to leave it on.  Can tech support please disable the public Hotspot feature on my router and not display my company address on thier Hotspot map?

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Community Manager
Community Manager

Re: How to turn off Xfinity WiFi

Hello KP_IT_support welcome to the forum,

 

Your Xfinity wifi should be turned off.