How to add Business WiFi to current account?

[jcthorne]

We currently have Comcast Business Internet service but the WiFi was not available when installed a few months ago.  How do we go about adding this service to our account, get the wireless access point and is it REALLY included with the Business Internet service or is there an extra charge now that was not disclosed when we first signed up?

[jcthorne]

Hi jcthorne.  We have engaged the Regional Support Center to assist with this issue.  An agent will contact you with the requested information.  Please let us know if further assistance is required.

Thank You

[jcthorne]

was this question ever answered? i have had the service for a while but was never offered WiFI

[jcthorne]

HI jox51. Business customers that want to add WiFi to their existing Internet service will need to contact the Business Service Center @ 800-391-3000 as an installation charges may apply and customer approval is required for all changes of services. 

Thank You

[Comcast_John · Accepted solution]

Hi jcthorne.  We have engaged the Regional Support Center to assist with this issue.  An agent will contact you with the requested information.  Please let us know if further assistance is required.

Thank You

[joex51 · Accepted solution]

was this question ever answered? i have had the service for a while but was never offered WiFI

[Comcast_John · Accepted solution]

HI jox51. Business customers that want to add WiFi to their existing Internet service will need to contact the Business Service Center @ 800-391-3000 as an installation charges may apply and customer approval is required for all changes of services. 

Thank You