Business WiFi
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Occasional Visitor

Don't have option to disable Xfinity public hotspot

According to this post:

https://forums.businesshelp.comcast.com/t5/Business-WiFi/Xfinity-Public-WiFi-Hotspot-Enable-Disable/...

 

I should be able to disable the public hotspot on my comcast business router but I don't see the option or tab listed in that post.

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Official Employee

Re: Don't have option to disable Xfinity public hotspot

Thanks so much for taking the time to reach out to us through our business forums regarding disabling the hotspot. You most certainly are able to disable this feature from your end of things. Here is a link that will walk you through accessing these options through our business website and your account. https://comca.st/3dfLizY. If you continue to have trouble or have any further questions or concerns, please reach out at anytime through private message with your first and last name, full service address and account number or phone number. 

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Occasional Visitor

Re: Don't have option to disable Xfinity public hotspot

If you read my original post, I stated that I already followed the instructions on the page you directed me to and that link simply does not exist.  I am attaching a screenshot to make this absolutely clear.

Screen Shot 2020-03-19 at 12.02.41 PM.png

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