Business WiFi
Back to Top

Disable my Xfinity public hotspot

ctmd
New Member

Disable my Xfinity public hotspot

Hi I can't seem to disable my hotspot from the business portal and I was told moderators on this forum can help disable it.

Respected Member

Re: Disable my Xfinity public hotspot

Hello ctmd and welcome to forums.

 

Looking at your account I do not see business WiFi being provided nor the equipment to service that feature. I could be looking at the wrong account for assistance. Would you please send me a private message with more details to the issue so I can help.

 

Thank You

a_user
New Member

Re: Disable my Xfinity public hotspot

Hello,

 

I disabled my public hotspot 3 weeks ago, but when looking at the XFINITY WiFi app today, I still see my name and location on the map.  How do I remove my information from the map?

Respected Member

Re: Disable my Xfinity public hotspot

Hello a_user,

 

Sorry for the delayed response. I have escalated your request to our Xfinity Wifi support team to have your address removed from the map. Please allow a few days for this team to process your request. Once I hear back form them I will update you via private message. Please let me know if there is anything else I can help you with.

 

Thank You