Disable XFINITY and xfinitywifi

[vajoe]

I called and had Comcast disable the XFINITY and xfinitywifi.  That worked for about 12 hours.  Overnight they are back on.  How do I get these disabled permantly.

[Comcast_Phil]

Hi vajoe and welcome to the business forums.

I can certainly help with your hotspot. To permanently disable this feature, this would need to be done through the portal. 

Here's a link to where that should be:

https://business.comcast.com/help-and-support/internet/comcast-business-wifi-hotspot-directory-infor...

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