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Disable XFINITY and xfinitywifi

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vajoe
Visitor

Disable XFINITY and xfinitywifi

I called and had Comcast disable the XFINITY and xfinitywifi.  That worked for about 12 hours.  Overnight they are back on.  How do I get these disabled permantly.

Official Employee

Re: Disable XFINITY and xfinitywifi

 

Hi vajoe and welcome to the business forums.

 

I can certainly help with your hotspot. To permanently disable this feature, this would need to be done through the portal. 

 

Here's a link to where that should be:

https://business.comcast.com/help-and-support/internet/comcast-business-wifi-hotspot-directory-infor...

 

 

If you not seeing this tab, please private message me your first and last name, the name of your business, the full address of your business location and the phone number associated with your business account.

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