Business WiFi
Personalize, manage, and control your Comcast Business WiFi connections including Comcast Business WiFi Pro
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
Highlighted
Poizonous
Visitor

Disable Business Modem Hotspot

I am sick of this being on with no way to turn it off. I regularly have groups of transients hanging around my business and harassing my customers for money while apparently logging on to the public WiFi with their smart phones.... seriously???. If I turn off the modem they scatter fairly quickly. So it's pretty obvious that this is the case. I want this turned off and I expect it to stay off. I am losing business and now online reviews are even giving my business poor reviews due to the transients hanging around and causing problems. <edited for violating forum guidelines>

0 Kudos
1 REPLY 1
Official Employee

Re: Disable Business Modem Hotspot

Hi Poizonous and welcome to the business forums. 

 

I would like to assist with disabling the public hotspot. To permanently disable this, this would need to be done within the business portal as shown here:

https://business.comcast.com/help-and-support/internet/comcast-business-wifi-hotspot-directory-infor....

 

Please let me know if you need anything. 

0 Kudos