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Cannot connect to xfinity hotspots

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Gyoku
Visitor

Cannot connect to xfinity hotspots

Hello, I travel a lot for work and would like to take advantage of the hotspots around the country instead of using data. Tried looking up solutions to the problem but looks like it was never resolved. I'm trying to use my login and password to connect but it either tells me that my login is invalid or when it does authenticating it fails and tells me to tr again until I lock myself out.  I don't know what to do or why this is so difficult.

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Gyoku
Visitor

Re: Cannot connect to xfinity hotspots

Anything? gave a call and they couldnt solve the problem.

Community Manager
Community Manager

Re: Cannot connect to xfinity hotspots

Hello Gyoku,

 

You have to use a Comcast hosted email address. Since you're a business you would need to create a comcastbiz.net email within the business portal. Here is a link on how to create it.