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Cannot Login to Secure XFINITY Hotspots

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MisterMac56
Visitor

Cannot Login to Secure XFINITY Hotspots

Hello,

 

I have installed the Xfinity Hotspots app on my Pixel 3 XL phone and I still cannot access the secure Xfinity hotspots. Whenever I go to Wi-Fi connections on my phone and click the XFINITY secure hotspot, I am presented with a slew of information to fill out. I installed the Xfinity Hotspots app, which is supposed to allow the secure connection but does nothing. I can login to the insecure XfinityWifi with no issues.

 

I see a lot of negative comments in the Android Play Store that the app doesn't work at all. So how does someone successfully login to the secure XFINITY hotspots on an Android phone?

 

 

Official Employee

Re: Cannot Login to Secure XFINITY Hotspots

Hi there, thanks so much for taking the time to reach out to us about your hotspot concerns and I'm happy to help Smiley Happy Can you please send a private message with your name, the full address, and name of the account? 

MisterMac56
Visitor

Re: Cannot Login to Secure XFINITY Hotspots

PM sent.