Business WiFi
Personalize, manage, and control your Comcast Business WiFi connections including Comcast Business WiFi Pro
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.

Can't disable xfinitywifi or XFINITY wireless networks

The instructions  at Xfinity Public WiFi Hotspot Enable/Disable that is pinned at the top of the Forum are wrong.  There is no Manage Xfinity Wifi tab under Manage Services.


For some reason, my modem/router is broadcasting both an "xfinitywifi" open wireless network and an "XFINITY" WPA2-Enterprise wireless network.  Is there any way to disable these?  And keep them disabled?


I chatted online with a customer support representative earlier today who told me he disabled them, but they are still there.


Thank you!

0 Kudos
Official Employee

Re: Can't disable xfinitywifi or XFINITY wireless networks

Hi mboehler and welcome to the business forums.


I can certainly assist with your networks. Please private message me your full name, the name of your business, the full service address and the phone number associated with your account.

0 Kudos