Business Login not working for XfinityWiFi Hotspots

[infotwp]

Like other users here, I am trying to login to an xfinitywifi hotspot, but when I enter my comcast business credentials, it says: "The username and password entered do not match. Please try again." 

[Comcast_Phil]

Hi dkimtwp and welcome to the business forums.

I appreciate you letting us know about the hotspot issues you're having when you're attempting to log in. I'll need to review your account to look into this. May I please have you private message me your full name, the name of your business, the full address of your  business location and the phone number associated with your business account? 

[Comcast_Phil]

Hi dkimtwp!

Glad I was able to help with your login with the hotspots by refreshing the system to recognize your personal device! Let us know if you need anything! 

[rezan]

We have the same problem that our account does not authenticate for xfinity hotspots.

Please Help

[Comcast_Ken]

rezan, Appreciate you taking the time to post here. Let's take a look into your hotspot authentication issue. Please drop me a private message with your full name, phone number, and address for help! 

Ken