Like other users here, I am trying to login to an xfinitywifi hotspot, but when I enter my comcast business credentials, it says: "The username and password entered do not match. Please try again."
Hi dkimtwp and welcome to the business forums.
I appreciate you letting us know about the hotspot issues you're having when you're attempting to log in. I'll need to review your account to look into this. May I please have you private message me your full name, the name of your business, the full address of your business location and the phone number associated with your business account?
Hi dkimtwp!
Glad I was able to help with your login with the hotspots by refreshing the system to recognize your personal device! Let us know if you need anything!
We have the same problem that our account does not authenticate for xfinity hotspots.
Please Help
rezan, Appreciate you taking the time to post here. Let's take a look into your hotspot authentication issue. Please drop me a private message with your full name, phone number, and address for help!
Ken