Business WiFi
Personalize, manage, and control your Comcast Business WiFi connections including Comcast Business WiFi Pro
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New Member

Business Login not working for XfinityWiFi Hotspots

Like other users here, I am trying to login to an xfinitywifi hotspot, but when I enter my comcast business credentials, it says: "The username and password entered do not match. Please try again." 

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Official Employee

Re: Business Login not working for XfinityWiFi Hotspots

Hi dkimtwp and welcome to the business forums.

 

I appreciate you letting us know about the hotspot issues you're having when you're attempting to log in. I'll need to review your account to look into this. May I please have you private message me your full name, the name of your business, the full address of your  business location and the phone number associated with your business account? 

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Official Employee

Re: Business Login not working for XfinityWiFi Hotspots

Hi dkimtwp!

 

Glad I was able to help with your login with the hotspots by refreshing the system to recognize your personal device! Let us know if you need anything! 

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New Member

Re: Business Login not working for XfinityWiFi Hotspots

We have the same problem that our account does not authenticate for xfinity hotspots.

Please Help

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Contributing Member

Re: Business Login not working for XfinityWiFi Hotspots

rezan, Appreciate you taking the time to post here. Let's take a look into your hotspot authentication issue. Please drop me a private message with your full name, phone number, and address for help! 

 

Ken

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