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Authentication Failed (Error Code: 0108)

Sixnel
Visitor

Authentication Failed (Error Code: 0108)

I have a comcast business account. I downloaded the Xfinity Wifi app for iOS and when I try to login with my account, I keep getting authentication failed (error code: 0108). Please help.

Official Employee

Re: Authentication Failed (Error Code: 0108)

I know how frustrating any connection issues can be. I am happy to assist. Can you please reach out through private message with the name, address and phone number on the business account? 

allenchanworld
New Member

Re: Authentication Failed (Error Code: 0108)

I have the same issue on Comcast business account. I downloaded the Xfinity Wifi app for iOS and when I try to login with my account, I keep getting authentication failed (error code: 0108). Please help.

 
 
 
Community Manager
Community Manager

Re: Authentication Failed (Error Code: 0108)

Hi there allenchanworld, I'd like to look into the login issue. If you have already attempted clearing cache and cookies, closing browser and reopening, and trying a different browser altogether, please click on our handle ComcastBiz_Support and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number. 

 

-Gina