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voicemail on 1 phone has stopped working

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twallace104
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voicemail on 1 phone has stopped working

I have deleted all old voicemails, thinking the user had exceeded the maximum.  That did not fix the problem.  When we transfer a caller to voicemail they hear the greeting and record their message but it never appears as a voicemail or email on the users phone.  It also does not appear on the portal.  The indicator light on the phone doesn't flash either. 

Accepted Solution

Re: voicemail on 1 phone has stopped working

twallace,

 

I sent you a private message with a few questions about the Voicemail issue you are having

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Member

Re: voicemail on 1 phone has stopped working

twallace,

 

I sent you a private message with a few questions about the Voicemail issue you are having