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When will existing Comcast business phone numbers be able to sign up for VoiceEdge Select?

oeelks
Visitor

When will existing Comcast business phone numbers be able to sign up for VoiceEdge Select?

I had originally opened the above question in July.   I could not reply to it to see if the status has changed.   Here's the original question:  "We recently called Comcast Business Sales to inquire about upgrading our existing Comcast Business phone service to Comcast Business VoiceEdge Select.  We were told that they currently can not port exiting Comcast phone numbers over to VoiceEdge Select.  Sales rep indicated that it's being worked on but had no idea when it would be supported.   It's virtually impossible to consider an upgrade to VoiceEdge Select, without using our existing business phone numbers that have been in use for a long time.   Can someone provide some validation that this issue is being worked on and a sense for when we might see it?"

 

What's the current status of being able to port existing Comcast phone numbers over to VoiceEdge Select?

 

The oringal forum entry is here:  "https://forums.businesshelp.comcast.com/t5/Business-VoiceEdge/When-will-existing-Comcast-business-p...

 

   

Official Employee

Re: When will existing Comcast business phone numbers be able to sign up for VoiceEdge Select?

Hi there, thanks for reaching out and at this time, we are still not able to accommodate your request. We still do not have an estimated time of when this will happen, we are sorry for any frustrations. 

oeelks
Visitor

Re: When will existing Comcast business phone numbers be able to sign up for VoiceEdge Select?

We originally opened this question last July.  Is there an update now on the availabilty to port exiting Comcast phone numbers over to VoiceEdge Select?  We view this as a very important feature that's needed to keep continuity with how people contact our business.  

Official Employee

Re: When will existing Comcast business phone numbers be able to sign up for VoiceEdge Select?

Hey, oeelks! Thanks for checking back in with us. I'd be more than happy to assist with your request. Please, send me a private message with your full name, address and, the phone number listed on your account.

It is possible to convert your existing SMB Full Featured/Basic lines to Voice Edge select. I'll want to reach out to our loyalty team to see if we can find you any promotions for our Business Voice Edge Select lines.
 

I look forward to hearing from you soon!