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Voice Edge Select, Automated Attendant missing from Manager Portal

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racer_rr
New Member

Voice Edge Select, Automated Attendant missing from Manager Portal

About a two weeks ago I no longer find the Automated Attendant link in the Voice Edge Select portal when logged in as the Primary Manager.

How am I to update the phone tree now?

 

https://business.comcast.com/help-and-support/voice/manage-automated-attendants-for-voiceedge-select...

 

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Official Employee

Re: Voice Edge Select, Automated Attendant missing from Manager Portal

Hi racer_rr and welcome to the business forums. 

 

I would like to review the portal issue you're encountering. Please private message me your first and last name, the name of your business, the full address and the phone number associated with your business account.

racer_rr
New Member

Re: Voice Edge Select, Automated Attendant missing from Manager Portal

Phil if you trying to private message  me, i didn't get the message. There is an error. please resend.

The Automated Attendant is still missing from Manager Portal for two weeks. I need to update our outgoing messages.

What gives?

MR

Official Employee

Re: Voice Edge Select, Automated Attendant missing from Manager Portal

My apologies. I haven't sent you a private message as of yet. Could you try again, please? I can also send you one first if you prefer. 

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