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Unable to record a new company greeting

SyECI
Visitor

Unable to record a new company greeting

Good Afternoon....

I'm writing this just before I leave the office for the day in hopes we can pick this up tomorrow morning.

I want to add a special company greeting for our office which is closed on Good Friday.  The system doens not recognize my voice portal pin, not only on a new spare AA but on our main AA as well.

HELP!!

Many thanks,

[edited out identifying information]

Official Employee

Re: Unable to record a new company greeting

Hi SyECI! Are you receiving an error? And just to make sure, the PIN you're using can be confirmed here https://business.comcast.com/help-and-support/voice/%20comcast-business-voice-voiceedge-security-pin , correct?