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New BVE Customer - User shows as Pending

SOLVED
jandrews_TGRWA
Occasional Visitor

New BVE Customer - User shows as Pending

I have one employee that shows as Pending.  SHe has activated her account and logged into it.

 

Any way to fix this?

Accepted Solution

Re: New BVE Customer - User shows as Pending

Hi jandrews_TGRWA! I believe I also offered to assist with your other post as well. Welcome to the business forums again! 

 

I also appreciate your question on your new user. She may have received an activation email. Did she by chance already check this? Please also check any spam folders as well just to be safe.

View solution in context
Official Employee

Re: New BVE Customer - User shows as Pending

Hi jandrews_TGRWA! I believe I also offered to assist with your other post as well. Welcome to the business forums again! 

 

I also appreciate your question on your new user. She may have received an activation email. Did she by chance already check this? Please also check any spam folders as well just to be safe.

jandrews_TGRWA
Occasional Visitor

Re: New BVE Customer - User shows as Pending

She did not have it in her spam/junk (or if she did, she emptied it prematurely).  Is there a way to resend?