Incoming Call Transfer - Retain Caller ID
Need to know the process in which our reception should forward phone calls recieved calls to properly retain caller ID.
Right now, when she forwards a call, the persona picking up the call seeing that it is coming from our receptionist - the caller ID is not passing through.
Re: Incoming Call Transfer - Retain Caller ID
Thanks for taking the time for reaching out through our business forums. I am happy to assist with the caller id concerns. Can you please reach out through private message with your first and last name, the service address and the account number or phone number.