Can someone provide me with easy to follow instructions on setting up a hunt group. Currently when my main line is answered if another call comes in at the same time that call goes to the busy auto-attendent & I don't want that. I want to set it up so that if two calls come in more or less at the same time that the in-coming call goes to the next avialable line ( I have 4 specific people that I would like to be able to answer calls) Unfortunatly when I went through my call flow appointment I thought I explained this correctly, but I find that the way I previously handled this situation in my old environment & how Comcast handles it didn't translate well at all.
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Re: Hunt Group Assistance
03-17-2015 01:01 PM
Hi JacquiAWP. Please send me a private message with your contact info and I will have a VoiceEdge Trainer assist you with this issue.