Hey there! Thank you for your patience and for reaching out for help with the voice mail concern. You have reached the right place for help. I know I would also have the same concern if voicemails were randomly appearing but then you can’t access them. Let’s get that fixed. Please click on my handle (Comcast_Gabe) and send us a private message confirming if I am speaking with Andrew and your address so I can ensure I am working on the correct account.