Business VoiceEdge ®
A cloud-based, virtual PBX service loaded with calling features
People in operations center talking on Landline phone. Operators in the office.
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Voice Edge System

It has been 2 weeks now that customers cannot hear us on the phones because they claim that our voice is "cracking" duringthe phone calls. We have reset the VoiceEdge modem to no avail. I have requested a tech person visit our office to correct this issue, but to no avail. Where can I contact the Comcast Home Office to get this corrected?

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Community Manager
Community Manager

Re: Voice Edge System

Hi alramirez56.  Our Service Center reported that a technician has been dispatched to resolve the call quality issue.  Please let us know if you your issue was not resolved or additional assistance is needed.

 

Thank You

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